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Conversational Banking – Will the AI Disrupt the Way We Interact With Banks?

2020-08-19T08:12:38+02:0019/08/2020|customer experience, digital banking, digital onboarding, digital transformation, Ebanking|

Some ten years ago, mobile banking apps brought considerable changes in the way we do our banking. Communicating [...]

Do you have (just) online channels or truly intelligent digital banking?

2020-06-24T08:46:52+02:0024/06/2020|customer engagement, customer experience, digital banking, digital banking platform, digital banking strategz, digital onboarding, digital transformation, Ebanking|

Online banking is not new anymore, but almost a traditional channel that all the banks have. And yet, [...]

Living room banking teams – how to stay efficient while being distant

2020-04-22T11:13:49+02:0022/04/2020|customer experience, digital banking, digital origination, digital strategy, digital transformation|

The challenges and solutions to maintaining team effectiveness in a remote work mode How long have you been [...]

When grandpa finally pays his bills online… we know we woke up in a new (business) reality

2020-04-10T12:13:31+02:0010/04/2020|Covid-19, customer experience, digital banking, digital origination, digital strategy, digital transformation, mobile banking, virtual branch|

With the epidemic reality shock behind us, the shapes of a new business reality are emerging. Some temporary, [...]

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